Information guide. Not a health clinic: no bookings, quotes or dispatch.

Privacy Policy

Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of the Site of the following:

  1. The personal data the team will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of Site users; and
  5. The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of the Site.

Consent

By using the Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy; and
  2. The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data Collected

The team only collect data that helps the team achieve the purpose set out in this Privacy Policy. The team will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use the Site, the team may automatically collect and store the following information:

  1. IP address;
  2. Location;
  3. Hardware and software details;
  4. Clicked links; and
  5. Content viewed.

Data Collected in a Non-Automatic Way

The team may also collect the following data when you perform certain functions on the Site:

  1. First and last name;
  2. Email address;
  3. Phone number; and
  4. Business information.

This data may be collected using the following methods:

  1. Manual form fill.

How Used Personal Data

Data collected on the Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of the Site. The team will not use your data beyond what the team disclose in this Privacy Policy.

The data the team collect automatically is used for the following purposes:

  1. Statistics.

The data the team collect when the user performs certain functions may be used for the following purposes:

  1. Communication.

Who The team Share Personal Data With

Employees
The team may disclose user data to any member of the organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
The team will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect the legal rights; and
  4. To buyers or potential buyers of this company in the event that the team seek to sell the company.

If you follow hyperlinks from the Site to another Site, please note that the team are not responsible for and have no control over their privacy policies and practices.

How Long The team Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.

How The team Protect Your Personal Data

In order to protect your security, the team use the strongest available browser encryption and store all of the data on servers in secure facilities. All data is only accessible to the employees. The employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.

While the team take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore the team are unable to guarantee the security of user data beyond what is reasonably practical.

Children

The team do not knowingly collect or use personal data from children under 16 years of age. If the team learn that the team have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided the team with personal data their parent or guardian may contact the privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if the team have collected your personal data, how the team have used your personal data, if the team have disclosed your personal data and to who the team disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact the privacy officer here:

Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

The team use the following types of cookies on the Site:

  1. Functional cookies
    Functional cookies are used to remember the selections you make on the Site so that your selections are saved for your next visits;
  2. Analytical cookies
    Analytical cookies allow the team to improve the design and functionality of the Site by collecting data on how you access the Site, for example data on the content you access, how long you stay on the Site, etc; and
  3. Third-Party Cookies
    Third-party cookies are created by a website other than theirs. The team may use third-party cookies to achieve the following purposes:
    1. Website analytics and user monitoring.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the data collection process. When the team amend this Privacy Policy the team will update the “Effective Date” at the top of this Privacy Policy. The team recommend that the users periodically review the Privacy Policy to ensure that they are notified of any updates. If necessary, the team may notify users by email of changes to this Privacy Policy.

PRIVACY POLICY for in clinic care

What is personal information?

Personal information is any information and opinion (whether true or not) about you. It may range from the very sensitive (e.g. medical history or condition) to the everyday (e.g. address and phone number). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by the team in connection with your possible work placements.  Personal information includes sensitive information.

What is sensitive information?

Sensitive information is a special category of personal information.  It is information or opinion about your:

  1. Racial or ethnic origin
  2. Membership of a political association or religious beliefs, affiliations, or philosophical beliefs
  3. Membership of a professional or trade association or membership of a trade union
  4. Sexual preferences or practices
  5. Criminal record
  6. Health or disability (at any time)

It includes personal information collected to provide a health service.

Sensitive information can, in most cases, only be disclosed with your consent.

Who will be collecting your personal and sensitive information?

Your personal and sensitive information will be collected by the clinic Pty Ltd for its own use in connection with your work placements.

How your information will be collected?

This information will be collected from you directly when you fill out and submit a clinic application form either via an online Job Vacancy platform or directly through the website or by other direct means.

Personal and sensitive information will also be collected when:

  1. The team Complete reference checks to verify your work history and experience
  2. The team receive the results of any competency or medical tests requested
  3. The team receive any performance feedback (either positive or negative)
  4. The team receive any complaint from or about you in the workplace
  5. The team receive any information about a workplace accident or incident in which you are involved
  6. The team receive any information about any insurance investigation, litigation, criminal matter, inquest, or inquiry you may be involved in
  7. You provide the team with any additional information

When your information will be used?

Your personal and sensitive information may be used in connection with:

  1. Your onboarding with the clinic
  2. The GuestTrack visitor log program requires data to be sent to the Government for contact tracing purposes
  3. Your application for employment
  4. Your work placement
  5. Your performance appraisals
  6. Any test or assessment (including medical tests and assessments) that you might be required to undergo
  7. The identification of your training needs
  8. Any injury management or workplace rehabilitation plan or program
  9. The investigation into any complaint or incident in which you may be involved
  10. Any insurance matter that requires disclosure of your personal or sensitive information.

Your personal and sensitive information may be disclosed to:

  1. Referees for the purpose of identification
  2. The technology/software providers in order for you to access the technology platforms in relation to your onboarding, rostering, recruitment, and processing of your pay
  3. A worker’s compensation body or insurer
  4. The contractors and or suppliers i.e.: RTW contractors, IT database providers
  5. Any person with a lawful entitlement to obtain the information
  6. Any person with a lawful entitlement to obtain the information or as a result of an investigation that requires disclosure of your personal and or sensitive information – including but not limited to Government, Statutory and Regulatory bodies, Superannuation Funds, The Department of Human Services and the Australian Taxation Office

If you do not give the team the information?

If you do not give the team the information the team seek, you may be limiting the ability to employ you

Gaining access to your information to correct it if it is not correct

Subject to some exceptions, which are set out in the National Privacy Principles (principal 6 – Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that the team hold.  If you can establish that the information is not accurate, the team will take reasonable steps to correct it so that it is accurate and up to date.  If you wish to access your rights of Access and Correction, you should contact the Staff Australia Privacy Officer

 

Why do the team have Privacy Policy

The policy explains how the team handle your personal information.  It will be updated when the information handling practices change.

The Privacy Act 1988 requires the team to have a privacy policy.

The Privacy policy outlines what kinds of personal and sensitive information the team collect, why the team collect this information, and how the team use it.

‘Personal information’ is information or an opinion about an identified individual or an individual who is reasonably identifiable.

‘Sensitive information’ is a subset of personal information and includes information or an opinion about your:

  • Racial or ethnic origin
  • Political opinions
  • Religious beliefs or affiliations
  • Philosophical beliefs
  • Sexual orientation
  • Criminal record
  • Health information
  • Genetic information

What Personal Information the team collect

The team may collect personal information about you when it is reasonably necessary for, or directly related to, the functions and activities.  The team may collect sensitive information about you where you consent, or provide such information freely.

The kinds of personal information the team may collect includes:

information about you, such as your:

  • name
  • address
  • gender
  • date of birth
  • contact details

information about your circumstances, such as your:

  • employment status and history
  • cultural and linguistic background
  • health and welfare
  • disabilities
  • family circumstances

information about your family and other related persons, such as any:

  • partners
  • children
  • dependants
  • carers
  • nominees or authorised representatives

The team may also collect information about you to help the team establish and verify your identity and administer records, including:

  • departmental reference numbers
  • Department of Veterans’ Affairs (DVA) file numbers
  • NDIS numbers
  • Medicare information
  • healthcare identifiers

The team may also collect information about how you use the online services and applications, such as:

  • pages you visit
  • online forms you fill in
  • your interactions with the clinic
  • your chats with the virtual assistants
  • your language preferences, and
  • searches you make within the website(s)

How the team collect your personal information

The team collect your personal information through a variety of channels. This includes paper forms or notices, online portals, correspondence, face to face or over the telephone.

The team may also collect your personal information from third parties including other government agencies:

  • in the course of administering treatment and therapy
  • in the lodgement of a complaint
  • When your personal information is collected from a third party, the team take steps to inform you. This may occur through this Privacy Policy, application forms, notices or discussions with the staff.

Why the team collect personal information.

The team collect personal Information about you where it is reasonably necessary for, or directly related to your employment, functions or activities.

The team may collect your personal information when it is reasonably necessary for delivering services.  For example, the team may collect your personal information to:

  • confirm your identity
  • communicate with you, including by SMS or email via the electronic messaging service
  • provide advice about available support
  • verify data provided in relation to claims and reviews with third parties
  • manage complaints and feedback
  • manage and respond to requests for information

The reasons the team collect your personal information will depend on your employment or the services you access or are seeking. Read more about why the team collect your personal information for:

Information sharing with third parties

The team may disclose your information to Australian Government agencies, state and territory agencies and third parties such as health funds.  The disclosure of your personal information will depend on the circumstances to which it relates.

How the team store personal information

The team take reasonable steps to protect your personal information against misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps include:

  • storing paper records securely as per Australian government security guidelines
  • only accessing personal information on a need-to-know basis and by authorised personnel
  • ensuring the buildings are secure, and
  • regularly updating and auditing the storage and data security systems
  • When no longer required, the team destroy or archive personal information in a secure manner

How to Access and correct information about you

  • You have the right to:
  • ask for access to personal information that the team hold about you, and
  • ask that the team correct personal information the team hold about you
  • If you ask, the team must give you access to your personal information, and take reasonable steps to correct it if the team consider it is incorrect, unless there is a law that allows or requires the team not to.
  • The team will notify you in writing, and explain the reasons if the team refuse to give you access to, or correct, your personal information.

 

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General information only, not professional advice. Not affiliated with, endorsed by or connected to any business with a similar name. Names and marks belong to their owners. Not a substitute for care from a registered health practitioner: check a practitioner on the Ahpra register.